Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Proper Care Hospice Inc ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website propercarehospice.com, use our services, or otherwise interact with us.

By accessing our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or provide us with your personal information.

2. Information We Collect

Personal Information

We may collect the following types of personal information when you interact with us:

• Full name (first and last)
• Email address
• Phone number (if voluntarily provided)
• Business name and address
• Financial information relevant to funding applications
• Any other information you voluntarily provide through our contact form or communications

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To process and evaluate funding applications
• To communicate with you about our products, services, and offers
• To improve our website, products, and services
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)

4. SMS & Text Message Communications

If you opt in to receive SMS or text messages from Proper Care Hospice Inc, we may send you recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our financial products and services, using an automated telephone dialing system (ATDS).

Message frequency varies. You may receive up to 4 messages per month.

Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from Proper Care Hospice Inc unless you re-subscribe.

Help: Reply HELP for assistance or contact us at hamlet@propercarehospice.com.

Consent is NOT a condition of purchase. You may use our services without consenting to receive text messages.

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information for other purposes with your explicit consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at hamlet@propercarehospice.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell your personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Proper Care Hospice Inc
8467 Snowden Ave, Arleta, CA 91331
Email: hamlet@propercarehospice.com